![]() ![]() If you can't get it to work, try downloading the file and seeing if you can open it locally.ĭepending on the version of SharePoint, do one of the following: Some problems occur because of differences in versions of SharePoint server and Office. If the issue happens with Open with Explorer or View in File Explorer, see Open in Explorer or View with File Explorer. For more information, see Sync SharePoint files with your computer. When you save a document, it's automatically uploaded to the SharePoint or OneDrive for work or school. Syncing creates a local folder on your computer where you can open and edit files easily. We recommend that you sync your document library with your computer to work with documents. If you run into issues opening Office files and documents from SharePoint document libraries, here are some suggestions to help you fix them. Choose File > Options > Add-ins, in the Manage drop-down select Templates and click Go.SharePoint Server Subscription Edition SharePoint Server 2019 SharePoint Server 2016 SharePoint Server 2013 SharePoint in Microsoft 365 Office for business SharePoint Foundation 2010 SharePoint Server 2010 More.On the Office tab unselect Use Office applications to sync Office files that I open and click OK.Right-click on the blue cloud OneDrive icon in the system tray, choose Settings.This tends to be required when Word freezes on the blue splash screen with a message in the bottom left saying Loading template.dotx. Once this has worked, close Word and re-open your document a second time to view it in normal editing modeįor more persistent problems with a specific document follow the steps below to unlink your document from a template that isn't available. Word will open a copy of your document.If prompted, select No for opening in safe mode, and select Yes to reopen the document even though it caused a problem before ![]()
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